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RETURNS + EXCHANGE POLICY

Exchanges
Gramercy store is happy to offer an exchange for a store credit only.
  • Exchange must be within 14 days of purchase
  • Store credit is valid for 12 months
  • Good must be in original condition; unworn with tags still attached
  • Exchanges can be made in-store or by return post. Please note any associated delivery costs are the responsibility of the customer.
Refunds
Gramercy store will only accept refunds for faulty goods.
  • Returns must be within 14 days of purchase.
  • No refunds are offered for a change of mind
  • No refunds are offered for sale items